Find your product name, selected coverage level, contract start date, expiry date and mileage limit. Check how the time and kilometre limits apply together and whether any waiting period or endorsement applies.

Check the deductible you pay toward an approved repair, any per-claim or total benefit limits, and the exclusions. Ask the administrator how these apply to your specific concern before approving work.

Follow the maintenance schedule and record-keeping requirements in your contract. Keep dated receipts showing the work performed and vehicle mileage. Retain these records for a claim review.

Check whether your plan is transferable. Contact your selling dealership or the administrator listed in your contract to confirm eligibility, deadlines, required documents and any fees before a sale. A transfer is not automatic.

Contact your selling dealership or the administrator listed in your contract. Ask about cancellation eligibility, required documents, effective dates, fees and how any refund is calculated or directed when a plan is financed. Your contract and applicable requirements govern the request.

Reading this page or contacting us does not cancel or change your plan.

The answer depends on your selected plan, the failed component, the cause of failure, exclusions, maintenance and authorization requirements. The claims team reviews the concern under your contract. A listed component alone is not approval for a particular repair.